Orders within New Zealand supplied ex our distribution facility are shipped via Courier Post on a ‘Signature Required' ticket.
If we have supplied you with courier ticket information, you can track the shipment of your order online via the Courier Post website www.courierpost.co.nz or you can access the tracking page directly from our Help page.
All shipping charges are calculated at the time your order is processed. You will need to select the shipping area or country. We charge $5.90 for smaller packages and up to $22.90 for larger packages depending on your location within New Zealand.
All items will typically be sent via Courier Post unless mentioned. Large or bulky (e.g. large items or a number of combined items) will be sent via a road transport carrier.
Our aim is to process your order by the end of the working day in which we receive payment confirmation. Depending on your choice of delivery method your order can take up to 5 days to arrive if delivery is between islands. You should allow up to 5 working days from the placement of your order for your goods to arrive. In most cases however you will receive your order within 1-3 days
Available Delivery Options within New Zealand
North Island - Express Delivery: 1 - 2 day delivery*
South Island - Economy Delivery: 2 - 3 day delivery*
*NB: If you are a rural delivery customer it may take an additional 1-2 days for your order to arrive. All large or bulky orders are sent via road transport carrier.
Our overseas service is based on the overall weight and actual size of your order.
Currently our website accepts overseas orders shipping to Australia with other countries to follow.
Payments for overseas orders will be accepted via paypal or bank deposit.
International customers outside these regions can contact us directly via email here